1. What kind of teaching is done in your professional role? Working in a family birth center requires that the nursing staff know a lot about birth, newborns, breastfeeding, and self-care of the mothers. I currently work in postpartum or ‘couplet care’, where we take care of 3-4 mother-baby couplets after delivery and transition. Mothers with vaginal deliveries typically stay for 24-56 hours and those with C-sections stay for an average of 72 hours.
There is a wide variation of teaching that we provide. Some examples include:
a) Discussion-from the time a family comes into labor until they go home, our staff have conversations and answer questions from new moms, dads, siblings, grandparents, and visitors. Important discussions revolve around safety, infection control, pain management, self-care, breastfeeding, what to do in case of an emergency, and care of the infant. In these discussions we frequently ask the patient and family to repeat back what they have learned so that we can evaluate any important teaching needs before discharge.
b) Written-as soon as the mother-baby couplet arrives to postpartum, they are given a discharge packet. This includes information on newborn and early infant care, breastfeeding, and other important topics. We created these packets to educate at a sixth grade level and to be culturally sensitive; we have Spanish packets for our Hispanic patients. We encourage the mothers to begin reading through the packets at admission so they have time to ask questions about the material. When the family discharges home they are given a ‘Logicare’, which is a computer-generated list of educational material that the nurses create by choosing appropriate topics. They also receive a medication reconciliation, so they know exactly what meds to take upon discharge. We also provide teaching about prescriptions written by the doctors.
c) Diagrams and photos-a lot of the breastfeeding information given to the mothers includes pictures and diagrams about how to deal with a poor latch, sore nipples, using a breast pump, waking a sleepy baby, and kangaroo care.
d) Demonstration-we offer mothers the use of a breast pump (if needed). Each pump kit has detailed written instructions and a hand pump for home use; however, we teach the use of the pump at the bedside and let the mother return demonstrate how to use it.
e) Demonstration/discussion/support-one of our main types of teaching involves hands-on education about how to breastfeed. We try to deal with problems as soon as possible to encourage a mother to continue breastfeeding. Because we are a healing hospital, this is one of our priorities because we want every breastfeeding mom and baby to be successful long after discharge. Our lactation consultants follow up daily with moms over the phone, offer office consults after discharge, and run a very popular breastfeeding support group every week.
f) Demonstration-we teach families how to care for moms and babies by the way that we care for their needs. We encourage return demonstrations with pericare and incision care…or clothing and diapering infants, for example.
g) Videos-we now offer our discharge class as videos in the room that moms and families may watch at their convenience. We have eight videos, including an amazing 2.5 hour breastfeeding video that we turn on while moms are breastfeeding or resting in bed; they are able to pause the video if they have visitors or other interruptions.
Overall, our unit uses a variety of teaching methods that are useful to any type of learner, and for any combination of multiple intelligences.
2. Is there any nursing/health care provider role that does not involve teaching in some manner? We have many health care providers that have direct contact with the patients (nursing staff and charge nurses, medical doctors, certified nurse aids, lactation consultants, lab techs, scrub techs, and social workers). While lab techs generally do not teach at the bedside, they do discuss what labs they are drawing on the patient if the patient asks, but they defer any questions to the nursing staff. We have unit secretaries that generally don’t have any patient contact in the rooms, because they sit at the front desk of labor and delivery. The unit secretaries control who may come into our locked unit. They don’t do any formal patient teaching; however, they do answer questions for visitors and patients walking in the hallways. In a limited capacity, they are able to review unit ‘rules’ and safety precautions related to the safety of babies and infection control. They also monitor latex balloons from coming into the unit. This upsets visitors and requires educating them about the risks of latex to patients and several of our staff who have severe latex allergies. Scrub techs generally don’t do patient teaching, because they work with equipment, stocking, and taking care of the operating rooms and sterile areas. However, if they are in the main areas and hallways, they may be questioned by visitors and patients. They usually help to find the staff person that they need to talk to.
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